We enjoy welcoming everyone to Cast we’re working hard to make sure your visit this Christmas is extra special. Learn more about how we can help support your visit.

Family Friendly

Babes in Arms Tickets
Free ‘Babes in Arms’ tickets are available on selected performances for children under the age of two which allows a small child/baby to sit on an adult's lap throughout the performance. Please enquire at the box office for ticket information on suitable performances.

Buggy Park
We've got the perfect spot to park your pram or buggy outside the theatre underneath Cast's main stairwell. While the buggy park is in full view of our staff, please note that they are left at the owner's risk and any valuables should be kept with you at all times.

Food and Drink
Our Cafe Bar stocks Fruit Shoot and snacks for children including biscuits, healthy snacks and bottled water. 

The Latecomer's Booths
If you need to leave the auditorium with your child and for whatever reason do not wish to re-enter during the show, you may watch the remainder of the performance from the Latecomer's Booths which is an area at the back of the stalls with a window into the auditorium.

Booster Seats

A limited number of child booster seats are available free of charge on a first come first serve basis. You can pick one up at the Box Office, or you are more than welcome to bring your own booster seat along with you.

Toilets

Toilets are a big factor when planning a trip. We love loos, and we do our best to make sure that even at busy events, you can always find a toilet that meets your needs.

The toilets are on both levels at the back of the theatre, with two accessible toilets on the ground level and one upstairs which can be accessed by lift. There is also a Changing Places toilet with a fully adjustable adult sized changing bench, shower unit and ceiling track hoist. At least two accessible toilets with space for one disabled person with a small chair are in both ladies toilet blocks (four downstairs, two upstairs), and our accessible toilets on the ground and second floors have a baby change facility with space for up to two carers.

Age Friendly

We at Cast are proud to be early adopters of the Age-Friendly Standards which aims to provide a welcoming and positive experience for everyone, regardless of their age.

Learning disability, autistic spectrum condition, sensory and communication disorders

Cast is supportive to and accepting of audience members autistic spectrum conditions, sensory and communication disorders or learning disabled people during all our performances throughout the year.

Relaxed Performances

Relaxed Performances are perfect for those with small children, Dementia, autistic spectrum conditions, sensory and communication disorders or learning disabled people - though of course everyone is welcome to any of our shows throughout the year. 

This Christmas all performances of The Great Christmas Dig and 2 performances of Beauty and the Beast (14 & 29 Dec) are Relaxed Performances specially adapted to reduce anxiety and to ensure you have a safe and enjoyable time with us. During a Relaxed Performance we make sure it doesn't get too dark or loud and audience members are free to leave and re-enter the auditorium at any point. We also have additional staff on hand to help with whatever you need and you can always watch the show from our booth at the back of the auditorium which is a bit more quiet and chilled but you can still see all the action. 

Familiarisation visit

If new places cause anxiety or a bit more organisation for you, we'd be happy to offer a familiarisation visit and show you around. Please contact our Box Office Manager at [email protected] or pop in and we'll get it arranged for you. 

Ear Defenders

Our children's ear defenders are ideal for children with Autism and sensory processing issues who are sensitive to noise and certain sounds. Please ask at the Box Office when you arrive for ear defenders. 

BSL, Captioning & Audio Description

Doncaster has the largest deaf community outside of London and Cast is proud to offer the UK's only fully BSL intergrated pantomime. This means that there is a character on stage translating all the spoken word into BSL, who gets stuck into to the story, not just positioned at the side of the stage. In every scene in every performance there will be signing. So if you're deaf or need a little help following the story and want to look for visual queues - this is your show! 

Captions are subtitles which appear on screens at the side of the stage and display all the words and songs in the show. If you are deaf or hard of hearing you will be able to follow what's going on throughout. Our captioned performance for Beauty and the Beast is 28 December at 6pm.

The Audio Described performance for Beauty and the Beast is Sunday 17 December at 3pm and includes a Touch Tour. The Touch Tour is before the show and gives you the chance to touch the set, costumes and props. Our audio describer will tell you through headphones the action on stage during the parts where there are no words.